Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- LC5 stars!Linda C., Hickory, North Carolina
- LWGreat customer service and always willing to help! The agents here make you...Lexus W., Hickory, North Carolina
“Great customer service and always willing to help! The agents here make you feel like you’re part of their own family and will go above and beyond to fix any issues! Definitely recommend this agency!”
- JM5 stars!Jeff M., Hickory, North Carolina
5 stars!Cecilia F., Hickory, North Carolina- HTGreat experience, great customer service, would recommend 10 out of 10 times!Hunter T., Hickory, North Carolina
- RTI had State Farm Insurance for 34 years and Mandy at First Defense saved me...Richard T., Hickory, North Carolina
“I had State Farm Insurance for 34 years and Mandy at First Defense saved me over $200 a year while increasing my coverage from 100k to 1mil as well as a 1mil dollar umbrella to protect all my assets. I also now have coverage on my ATV. I was afraid of changing insurance but Mandy made the transition a pleasure and set up my automatic draft for me. Mandy was great to work with and I felt like she was working for whatever was the best for me and my family! Glad I made the change!!!”
First Defense Insurance Agency is a Top Tier firm.They took the time to explain...jim f., Hickory, North Carolina“First Defense Insurance Agency is a Top Tier firm.They took the time to explain every detail to my family from start to finish.They helped pick not just the cheapest,but the best suited policy for us all the while saving us over $700 on our auto policies.A key to me is the service after the sale in which these folks were exceedingly great at.I can’t say enough about these good people. They are not only my Agents,they are now my friends!!”
- TCHigh performing, educated, friendly, and experienced are all attributes that...Travis C., Hickory, North Carolina
“High performing, educated, friendly, and experienced are all attributes that set this agency above the rest. First Defense is proactive, thorough, and results driven. I am excited to be doing business with them!”
I have had a great experience with Melody. She always does her best to help.K G., Hickory, North Carolina
